At Rajni Fertility Center, we strive to offer a smooth, transparent, and patient-friendly experience. If you wish to cancel any appointment, procedure booking, investigation package, or fertility service, you may do so by contacting our support desk or visiting the concerned department.
Refund eligibility will depend on the specific service booked and the timing of the cancellation. All approved refunds will be processed through the original mode of payment within the standard processing timeline. In case of any delay, our team will proactively update you and provide complete assistance.
We are committed to handling all cancellation and refund requests with fairness, clarity, and utmost care for our patients.
Refund, Cancellation & Rescheduling Policy
- If your appointment cannot be confirmed due to specialist unavailability or other reasons, please email us.
- Our representative will help you with a refund or rescheduling.
- The payment is linked to the specific doctor and appointment slot.
- Any change in doctor or timing will be treated as a new appointment, and the previous booking will be cancelled and refunded.
- In unavoidable situations, your appointment may be cancelled or rescheduled. You will be informed at the earliest, and the paid amount will be refunded.
- If either the hospital or patient reschedules the appointment, the original booking will be cancelled and refunded. A new payment will be required for the rescheduled slot.